Recently, Ms. Cai, a resident of Shihua Town, Gucheng County, Xiangyang City, Hubei Province, reported through the 12345 government hotline: the one-way street lights on the road section from Jinxi Gas Station to Hongwei Bridge in Shihua Town are not on, which is very inconvenient for pedestrians to pass at night. She hopes that the lights will be turned on as soon as possible.

After receiving the feedback, the 12345 hotline office of Shihua Town attached great importance to it, contacted the relevant departments as soon as possible, and immediately went to the scene to check the situation. With the joint efforts of the town's 12345 hotline office and the urban construction department, the street lights were quickly replaced to illuminate the roads for pedestrians to pass at night.

"I used to be very careful when going home at night, for fear of stepping on empty space. Now the street lights are on, and walking is much safer. It will be convenient for us to walk and visit each other in the future!" Resident Uncle Wang said happily when he saw the street lights were lit again.